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What is Right to Information?

The Right to Information External Link is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.

Queensland's information regime is set out in the following legislation:

The Right to Information reforms aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

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What is a Publication Scheme?

Our Publication Scheme sets out the following seven classes of information:

  1. About Us
    Who we are and what we do
  2. Our Services
    Services we offer
  3. Our Finances
    What we spend and how we spend it
  4. Our Priorities
    What our priorities are and how we are doing
  5. Our Decisions
    How we make decisions
  6. Our Policies
    Our policies and procedures
  7. Our Lists
    Lists and registers

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What you can access

Access to documents
The department values the principles and practices of openness and accountability to its clients, staff and members of the public about departmental operations and record-keeping.

Documents held by the Department of Education and Training
Due to the size and complexity of the department, a large number of documents are held at various locations.

Departmental publications
The Department of Education and Training has a number of publications available to the public.

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What is a Disclosure Log?

A disclosure log makes non-personal information disclosed to an applicant under the RTI Act available to a wider public audience.

If you have been unable to find the information you are seeking on our Publication Scheme or Disclosure Log, please contact the department to discuss whether the information is able to be released under our Administrative Access Policy.

If you wish to make a formal application for documents under the RTI Act or Information Privacy Act 2009 (Qld) (IP Act) - please refer to the following sections.

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How to make a 'non-personal' application

If you wish to access to documents that do not concern your personal information, please submit your application under the RTI Act.

"Personal information" is information or an opinion, including information or an opinion forming part of a database, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

If you want to couple your non-personal application with an additional request for documents containing your personal information in the same application - you can apply under the RTI Act for the entire set.

Please note though, there are no application fees or processing charges if you apply for your personal information under the IP Act. If you apply under the RTI Act - there are cost implications (see section below entitled "Charges under the RTI Act").

If you are not sure which Act you should apply under - please contact Information Release, Legal and Administrative Law Branch for help on (07) 3513 5800.

Lodgement information

You can lodge your request by filling out the Queensland Government's online Right to Information Application Form. It will be forwarded automatically to this department for processing.

Alternatively you can download the Right to Information and Privacy Access Application Form Adobe PDF document168K and lodge it with:

Manager, Information Release
Legal and Administrative Law Branch
Department of Education and Training
PO Box 15033
City East Qld 4002

Telephone: (07) 3513 5800
Facsimile: (07) 3513 5897
Email: rti@dete.qld.gov.au

All applications under the RTI Act must:

Charges under the RTI Act

Applications under the RTI Act (whether non-personal or coupled with a request for personal information) incur charges. Current fees and information can be found at http://www.rti.qld.gov.au/fees-and-charges External Link.

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How to make an application for access to or amendment of your 'personal information'

The Information Privacy Act 2009 (Qld) (IP Act) provides safeguards for the handling of personal information in the public sector and allows access to and amendment of that personal information.

Personal information access application

If you wish to access documents held by the department containing your personal information or if you wish to amend the personal information that the department holds about you, we recommend you apply under the IP Act.

"Personal information" is information or an opinion, including information or an opinion forming part of a database, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Lodgement information

You can lodge your request by filling out the Queensland Government's online Right to Information Application Form. It will be forwarded automatically to this department for processing.

Alternatively you can download the Right to Information and Privacy Access Application Form Adobe PDF document168K and lodge it with:

Manager, Information Release
Legal and Administrative Law Branch
Department of Education and Training
PO Box 15033
City East Qld 4002

Telephone: (07) 3513 5800
Facsimile: (07) 3513 5897
Email: rti@dete.qld.gov.au

All applications under the IP Act must:

Personal information amendment application

If you have had access to a document that contains your personal information that is inaccurate, incomplete, out-of-date or misleading, you can apply to have the information amended.

Your application should specify:

Lodgement information

You can lodge your request by filling out the Queensland Government's online Right to Information Application Form. It will be forwarded automatically to this department for processing.

Alternatively you can download the Information Privacy Personal Information Amendment Application Adobe PDF document136K and lodge it with:

Manager, Information Release
Legal and Administrative Law Branch
Department of Education and Training
PO Box 15033
City East Qld 4002

Telephone: (07) 3513 5800
Facsimile: (07) 3513 5897
Email: rti@dete.qld.gov.au

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How long will it take to process an information access or amendment request?

You will receive acknowledgement of receipt of your request within fifteen (15) business days.

The department is required to respond to your application within 25 business days of receipt of a valid application. If consultation with another person or entity is required under the RTI Act or IP Act, another ten (10) business days is permitted to process the application. You will be advised if consultation is necessary.

Also, if the decision-maker needs more time to consider your application for other reasons, you will be notified and your permission will be requested to extend the processing period.

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Applications made on behalf of children

Section 25 of the RTI Act and section 45 of the IP Act provides that a parent or guardian of a child may make an application on behalf of the child for access to documents. In making an application under the RTI or IP Act the parent or guardian must:

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Reporting of Right to Information and Information Privacy applications

DETE promotes a culture of openness and respect for the independence of RTI and IP decision-makers and follows a 2-stage process for reporting RTI and IP applications and/or decisions to the Minister and Senior Executive (including the Director-General).

Read more about DETE's reporting processes Microsoft® Word document 42K.

Further information

The RTI and IP Acts are available from the Government Printing Office (Goprint) in Brisbane. More information is available on the Queensland Government Right to Information External Link website. In addition, you can contact the Legal and Administrative Law Branch on (07) 3513 5800.

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This page was last reviewed on 18 Dec 2015

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