Overview of integration
In this framework the term 'integration' refers to the continuum between cooperation and collaboration as illustrated in the diagram below. Table is adapted from: Moore, 2008; Keast et.al, 2009; Productivity Commission, 2011; Moore and Skinner, 2011.
- Remain independent but network and share information
- Informal arrangements
- Some joint planning
- Often project-based coordination
- Semi-formal partnerships
- Shared culture, visions, values and resources
- Joint planning and delivery of some services
- Formalised partnerships
- Not integration
- Organisations operate independently
Integrated service delivery enables families to access multiple services for their children and themselves in a cohesive way.
Some of the benefits of integrated service delivery include:
- improved access to services
- improved outcomes in family functioning
- enabling early identification of problems
- enhancing referral pathways
- providing holistic responses
- potentially reducing duplication of services
- enabling sharing of resources
- increasing efficiency.
Some examples of working in an integrated manner include:
- child health nurses, early childhood educators and family support workers working collaboratively to deliver universal and targeted services in the community
- services being co-located or in close proximity to other community services
- forming cooperative, coordinated or collaborative relationships with neighbouring service providers
- participating in informal networks of providers
- establishing referral pathways.
Next: Model for integrated early childhood development in Queensland
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This page was last reviewed on 13 Aug 2013