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Early Childhood Education and Care > Service providers > Kindergarten programs in Queensland >

Frequently asked questions about the QKFS

If you can't find an answer to your question about the Queensland Kindergarten Funding Scheme after reading the Kindergarten programs in Queensland section, or by searching this page, email our team and we'll get back to you as soon as possible.

Alternatively, kindergarten services can contact their central governing body and long day care services can contact the Kindergarten Funding Team by email at, or on telephone (07) 3035 2244.

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Why is funding different for long day care services and kindergarten services?

Parents whose children are enrolled in kindergarten programs in long day care services may be eligible for Child Care Benefit and/or Child Care Rebate from the Australian Government, thus reducing their out-of-pocket expenses.

As parents are expected to pay a similar amount for a kindergarten program, regardless of what type of service their child attends, kindergarten services receive more funding to help reduce costs for parents.

When will our service get the first payment?

Payments to long day care services are made in arrears. You will be asked to provide enrolment numbers, teacher information and banking details when you complete a QGrants claim so we can calculate your funding payment.

Read the section on Claiming in Section 1 of the Queensland Kindergarten Funding Scheme: Funding Requirements for further information. PDF version Adobe PDF document6.1MWord version Microsoft® Word document356K

Will our service still receive funding for a child who is absent, for example, if they are sick or on holidays?

Yes. If the child is still enrolled in your kindergarten program and the family is paying their fees, your service will continue to receive funding.

Is our service's funding affected if a child comes in later or leaves earlier than our official start and end times?

No. Your funding will not be affected as long as the child is enrolled in your kindergarten program for at least 600 hours a year (usually 15 hours a week for 40 weeks a year) and the family is paying their fees.

We encourage you to discuss with the parents how their child will benefit from regular attendance, including being prepared for school.

Will our service still receive funding on public holidays?

Yes. You will receive funding for public holidays that fall during the scheduled times for delivering your approved kindergarten program.

Can our service claim funding for pupil-free days?

No. Pupil-free days are determined by individual services and cannot be counted towards the minimum of 600 hours a year (usually 15 hours a week for 40 weeks a year) program requirement.

Is our service eligible for funding for children who attend on a casual basis?

No. Your service won't be funded for children who attend your kindergarten program as casuals. To be eligible for funding, children must be enrolled for at least 600 hours a year (usually 15 hours a week for 40 weeks a year) and the family is paying their fees. Occasional absences for illness or holidays are acceptable.

For long day care services: if your service has vacancies and you wish to enrol casual or shared-place children, you can determine your own enrolment and fee policies.

For kindergarten services: you should work with your central governing body to decide enrolment and fee policies.

For legacy-funded kindergarten services: your real funding guarantee won't be affected if you enrol children on a casual or shared-place basis. However your service won't be eligible for a higher level of funding under the scheme until all children are enrolled for at least 600 hours a year (usually 15 hours a week for 40 weeks a year).

Our kindergarten service has changed central governing bodies and our previous CGB has claimed funding on our behalf. Will our previous or new CGB receive our funding?

Your new CGB will receive your funding once they have told us of your change of membership and we have confirmed this with your previous CGB.

We may ask you to confirm your membership if your previous CGB disputes the change.

I am the new owner of a service funded to deliver an approved kindergarten program. What do I have to do to make sure the funding continues?

You need to determine if you are able to meet the QKFS funding requirements. You will then need to apply to become a Kindergarten Program Provider (KPP).

The Queensland Kindergarten Funding Scheme: Funding Requirements will provide you with information about eligibility requirements, how to apply, subsidies, claiming and ongoing program delivery requirements. PDF version Adobe PDF document6.1MWord version Microsoft® Word document356K

Our kindergarten teacher only works during school terms and another staff member leads the group during school holidays. Will this affect our funding?

No. As long as a qualified teacher delivers your kindergarten program for at least 600 hours a year (usually 15 hours a week for 40 weeks a year), another educator can take the group for the school holidays and your funding will not be affected.

Are services that approve children for delayed entry or exit eligible for funding for these children?

Yes. If you followed your service's documented process and our guidelines, you will still receive funding for the children approved for delayed entry to, or delayed exit from, your kindergarten program.

My service has been running a kindergarten program for an extended period. Can I get payments backdated once it has been approved?

Whether you receive backdated payments for your approved program depends on when you lodge your application. Applications received before 1 December each year are eligible for funding from the start of the quarter (January, April, July or October) in which your program was being delivered.

Applications received on or after 1 December each year are eligible for funding from the start of the next calendar year or when the program starts, whichever is the latest.

My long day care service delivered a program for a few weeks earlier in the year then had a gap. Will this affect my funding payments?

It will if you did not deliver an approved kindergarten program for at least 40 weeks in the calendar year.

Pro-rata funding is provided for programs that run for less than 40 weeks in a year.

QGrants funding claims - long day care services

Do I have to use QGrants to receive my QKFS Funding?

Yes. You must submit your quarterly enrolment data through QGrants to receive payment.

How do I access the system?

You access the QGrants system via the QGrants home page.

Read the instructions on registering for and using QGrants.

What information do I need to have when I first log-in to QGrants to make a claim for funding?

You will need to have your enrolment records handy plus your teacher details. The system will require you to enter bank account details as part of the claims process. The details will be securely stored in the system. Please ensure that the nominated bank account has been approved by the service owner.

Can I change my data once it is submitted?

No. QGrants will not allow you to update a submitted claim. You will need to contact the Kindergarten Funding team on (07) 3035 2244 or email as soon as possible.

You are strongly encouraged to check and review your data before submitting it. It is in your best interests to get the submission right the first time otherwise withdrawing and resubmitting data will delay payment.

How long will payment take once I have submitted my claim?

The department will validate and process your claim within 2 to 10 working days.

How do I receive a breakdown of my payment?

You will receive a summary report at the end of the claims process; this report will contain the QKFS funding calculation.

How will I receive payment advice from the department?

At the point of payment, QGrants will issue a recipient created tax invoice (RCTI).

Can I review my previous payments in QGrants?

Yes. The system automatically retains and displays all claims processed via QGrants.

What happens if I don't submit my data by the due date?

Your QKFS payment will be delayed; it is a requirement of the program that you submit your QGrants claim within the required period.

Can I nominate an officer from my organisation to complete the claims on my behalf?

Yes. This officer will need to register an account and request to be linked to your organisation. Please note: This allows the nominated officer to have access to, nominate and change banking details for your organisation. Read the guide for registering a contact officer Adobe PDF document.

Important information: As the legal owner of this service, you are responsible for the security of your banking details, login and passwords, and need to ensure appropriate control is maintained over this information, for example, check your payment advice regularly and address any errors promptly.

How will services be kept informed and supported?

We will support you through the QGrants claims process either by email or telephone. We will contact you to check your claim if necessary so that your payment is not delayed.

You can read the guide for QGrants quarterly claims guide Adobe PDF document to help you when using QGrants.


Who assesses teacher qualifications for QKFS?

The department no longer issues teacher recognition letters to appropriately qualified teachers. Early childhood teacher (ECT) qualifications align with the National Law. Read more about ECT qualification requirements.

Our teacher has a teacher recognition letter issued by the department a few years ago, is she still qualified to teach our kindergarten program?

Yes. Your teacher is appropriately qualified under the Queensland Kindergarten Funding Scheme and you will receive your operational funding. You must keep a copy of the teacher's qualifications.

How much should our service pay our early childhood teacher?

You should contact Fair Work Australia for information on the various awards which apply to teachers in early childhood services.

Learning program

Is the Queensland Kindergarten Learning Guideline different from the Early Years Learning Framework?

Yes. The Queensland Kindergarten Learning Guideline (QKLG) builds on the Early Years Learning Framework (EYLF) and helps kindergarten teachers to plan and implement a learning program and monitor children's progress throughout the year.

Under the National Quality Framework, services will be assessed and rated against the principles, practices and learning outcomes in the EYLF. Services will need to show the authorised officer who is assessing their service how their practice, delivered through the QKLG or other Queensland Curriculum and Assessment Authority-accredited learning guideline, aligns with EYLF.

Read more about the relationship between national and Queensland kindergarten initiatives in the QC&AA's key message: A vision for the early years Adobe PDF document External Link.

What is a transition statement?

A transition statement is a summary of each child's learning and development during the kindergarten year. It is created towards the end of the year by teachers in collaboration with the children, their parents/carers, and support personnel.

As the statement is used throughout Queensland, you may wish to encourage parents to refer to it when discussing with school administrators or teachers their child's enrolment in Prep.

If your service uses another Queensland Curriculum and Assessment Authority-accredited kindergarten learning guideline, you should follow its sharing information requirements.

Is there flexibility in how our service can deliver our kindergarten program for 15 hours a week?

Yes. It is up to you to determine how you deliver your kindergarten program to best meet the needs of families in your community.

"15 hours" refers to the hours your program operates and includes arrival, lunch, rest and departure routines, and the teacher's meal break when another educator will need to supervise the children.

Examples of 15 hours a week programs, include:

Long day care services may choose to offer the kindergarten program 5 days a week but to be eligible for kindergarten funding it's important that each kindergarten-aged child is enrolled for at least 15 hours a week.

Please note, that as an approved kindergarten program provider, you must display at your premises your operating hours and certificate, and your teacher's/s' qualifications.

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This page was last reviewed on 14 Mar 2016

Translation is provided by Google for your convenience. The department is not responsible for the accuracy of the translation. Readers should always refer to the English original as the source of information.

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