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Early Childhood Education and Care > Service providers > National Quality Framework > National Quality Standard >

Preparing for assessment

When preparing for your service's assessment and rating visit consider these tips:

  1. The assessment and rating process is designed to be collaborative and empowering.
    Undertake your own assessment of your service against the National Quality Standard (NQS) and linked regulations. Incorporate your findings in your Quality Improvement Plan. This will empower you to play an active part in the assessment and rating process.

    Collaborate with your authorised officer. Ask questions, provide additional information, and demonstrate and discuss the features of your service.
  2. Your service is assessed against the NQS and regulatory requirements.

    Authorised officers must complete a national training program and pass a reliability test to ensure they are equipped to assess and rate services objectively. They follow national procedures and use the National Quality Standard Assessment and Rating Instrument Adobe PDF document External Link to record what they observe, discuss and sight during an assessment visit.
  3. There is a minor adjustments policy.

    Providers may be given the opportunity to make minor adjustments to the service operation to address concerns the authorised officer may have identified during the visit. These adjustments may be made within specified timeframes and taken into consideration before finalising the assessment report and overall rating.
  4. Feedback on the draft report.

    The approved provider has 10 working days to provide feedback on any factual inaccuracies in the report and provide evidence to support their feedback. Read more about the assessment and rating process External Link
  5. First tier review.
    An approved provider can apply to the department for a review of ratings, called a first tier review. Read more about the review of ratings External Link

  6. Second tier review.
    Following a first tier review, an approved provider can apply to ACECQA for a second tier review. This is conducted by a Ratings Review Panel and can only be sought after a first tier review has been completed. Read more about the review of ratings External Link
  7. The NQS sets a high national benchmark.
    The NQS is raising the quality of education and care in Australia to give all children the best start to life and learning. All services must meet minimum legislative requirements to ensure the safety, health and wellbeing of children and are encouraged to continually improve the quality of education and care provided.
  8. The focus is continuous quality improvement.
    The focus of the assessment and rating process is to ensure continuous quality improvement of services. All services, regardless of their rating, are required to regularly:

    • evaluate their service's operations
    • explore ways improvements can be made
    • update their Quality Improvement Plan (at least annually)
    • demonstrate how quality outcomes will be achieved and/or maintained.

Additional tips for the assessment visit

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This page was last reviewed on 25 Mar 2015


Translation is provided by Google for your convenience. The department is not responsible for the accuracy of the translation. Readers should always refer to the English original as the source of information.

Being prepared podcasts

Watch a podcast series on Being prepared - Getting ready for assessment and ratings using the National Quality Framework

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