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Early Childhood Education and Care > Service providers > National Quality Framework > Operational requirements >

Compliance, monitoring and enforcement

Applies to services captured under the National Quality Framework

As the regulatory authority, the department is responsible for monitoring the operation of early childhood education and care services in Queensland to ensure they meet the requirements of the National Law (applies to most long day care, kindergarten, outside school hours care, family day care and pre-Prep services).

The department's compliance, monitoring and enforcement policies are guided by Part 7 of the National Law and Chapter 5 of the National Regulations.

The department's regulatory framework is outlined in the Complaints management and monitoring compliance procedure under the Education and Care Services National Law procedure External Link.

The department may take regulatory action against services which are not compliant with the Education and Care Services National Law (National Law) and the Education and Care Services National Regulations (National Regulations).

The Early Childhood and Community Engagement Division Enforcement Policy Microsoft® Word document1.0M outlines the matters considered by the department when determining the appropriate regulatory response.

There is a range of regulatory responses available under the National Law to use to address non-compliance, such as compliance notices, compliance directions, emergency action notices, prohibition and suspension or cancellation of approvals. Read the Operational Policy Manual for Regulatory Authorities External Link for more information about regulatory responses.

Record of service compliance

All education and care services approved under the National Law are required to keep a record of their compliance.

This record must contain details of:

This record must be kept:

This record must be made available to any person upon request.

Need more information?

Contact your regional office External Link

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This page was last reviewed on 27 Jun 2016 at 02:26PM


Translation is provided by Google for your convenience. The department is not responsible for the accuracy of the translation. Readers should always refer to the English original as the source of information.

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