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Early Childhood Education and Care > Service providers > National Quality Framework >

Approvals and certificates

The department is the regulatory authority in Queensland responsible for approving early childhood education and care providers and services, including deciding supervisor certificates.

The department decides the following types of approvals and certificates:

Provider approval

A person must first apply to obtain a provider approval, which is ongoing and recognised nationally, before they can apply for service approval to operate 1 or more services.

The approved provider is responsible for ensuring the service operates in accordance with the National Law. Read more about provider approvals External Link, including application, declaration and notification forms.

Service approval

Each service operated by an approved provider requires service approval.

Service approvals relate to the individual site/premises and the type of care provided. Read more about service approvals External Link, including application and notification forms.

Certified supervisor

A certified supervisor is a 'responsible person' who can be put in day-to-day charge of a service. Read more about what a responsible person Adobe PDF document External Link is.

There are 2 ways to become a certified supervisor. You may either be nominated by the approved provider or nominated supervisor at your service (service certified supervisor certificate) or apply to the department as an individual (individual certified supervisor certificate).

Read more about supervisor certificates, including how to become a certified supervisor and application forms.

A certified supervisor may consent to be a nominated supervisor.

Nominated supervisor

As part of an application for service approval, an approved provider must identify the nominated supervisor for the service and provide evidence of that person's consent to fill the role. Read more about nominated supervisors Adobe PDF document External Link, including their responsibilities and obligations under the National Law.

Applying for approvals

You can apply for approval online through the National Quality Agenda IT System External Link (NQA ITS).

Or download, complete and send the relevant application form External Link to the department. Find out how to contact us via the department's postal or email address.

Amending an existing service or provider approval

Approved providers can apply to amend their approval by submitting a notification through the NQA ITS External Link.

To amend an approval online, the approved provider account needs to be linked to an individual who is authorised to complete the notification and other actions on behalf of the approved provider.

Please note only 1 person can link to the approved provider account. This person is responsible for giving other users access to the account and is legally responsible for all information that is provided to anyone outside the service.

Read more about notifications External Link, including forms.

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This page was last reviewed on 09 Apr 2015


Translation is provided by Google for your convenience. The department is not responsible for the accuracy of the translation. Readers should always refer to the English original as the source of information.

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