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Support for severe storm and flood affected ECEC providers

Services captured under National Law

The department is supporting eligible service providers captured under the National Law who are having difficulty meeting certain operational requirements, for example physical environment and staffing, by granting waivers.

The department is suspending the $100 waiver application fee for eligible services.

What can I seek a waiver for?

Read the list Adobe PDF document 90K of elements and regulatory requirements for which you can seek a waiver.

What can't I seek a waiver for?

Contact your regional office External Link if you are experiencing difficulties in meeting requirements under the National Law outlined in the above section.

How does a waiver work?

A service with a waiver is taken to comply (service waiver; s93) or is not required to comply (temporary waiver; s100) with the regulatory provision or element of the National Quality Standard specified in the waiver, on an ongoing or temporary (up to 12 months) basis.

Types of waivers

How to apply for a waiver

Submit an application form Adobe PDF document External Link.

How long does it take to process a waiver application?

The department has up to 60 days to grant a service waiver (s91) and temporary waiver (s98). This means Approved Providers should submit a completed application at least 60 days before they need a decision.

The department can fast track the processing of an application where the matter is outside the Approved Provider's control or in extenuating circumstances (e.g. natural disasters such as flooding).

Contact your regional office External Link if you need your application fast-tracked or assistance in completing your waiver application.

Services under the Education and Care Services Act 2013

If your service is regulated under the Education and Care Services Act 2013 and is temporarily closed or not operating to full capacity after severe storms and floods, contact your regional office External Link for help in reopening and providing safe and compliant education and care.

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This page was last reviewed on 09 Jul 2014


Translation is provided by Google for your convenience. The department is not responsible for the accuracy of the translation. Readers should always refer to the English original as the source of information.

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