The department is supporting eligible service providers captured under the National Law who are having difficulty meeting certain operational requirements, for example physical environment and staffing, by granting waivers.
The department is suspending the $100 waiver application fee for eligible services.
Read the list 90K of elements and regulatory requirements for which you can seek a waiver.
Contact your regional office if you are experiencing difficulties in meeting requirements under the National Law outlined in the above section.
A service with a waiver is taken to comply (service waiver; s93) or is not required to comply (temporary waiver; s100) with the regulatory provision or element of the National Quality Standard specified in the waiver, on an ongoing or temporary (up to 12 months) basis.
Submit an application form .
The department has up to 60 days to grant a service waiver (s91) and temporary waiver (s98). This means Approved Providers should submit a completed application at least 60 days before they need a decision.
The department can fast track the processing of an application where the matter is outside the Approved Provider's control or in extenuating circumstances (e.g. natural disasters such as flooding).
Contact your regional office if you need your application fast-tracked or assistance in completing your waiver application.
If your service is regulated under the Education and Care Services Act 2013 and is temporarily closed or not operating to full capacity after severe storms and floods, contact your regional office for help in reopening and providing safe and compliant education and care.
This page was last reviewed on 09 Jul 2014